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Frequently Asked Questions

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    Essentials for All Swimmers

    • Clean, firm-fitting swimwear

    • Towel (we recommend bringing two)

    • Change of clothes

    • Thongs or easy-to-wear footwear

    • Snack and drink for after the lesson

    Tip: Rash tops can sometimes make swimmers cold once they leave the pool, as wet material clings to the body.

    Babies & Toddlers

    • Happy Nappy (swim nappy) (required for anyone not fully toilet trained)

    • Regular nappy for after the lesson

    • Favourite toy (optional)

    Tip: Swimming nappies do not hold liquids well. Change your child into their swim nappy just before the lesson and bring a spare Happy Nappy.

    Parents Joining in the Water

    • Clean swimwear

    • Towel

    • Change of clothes

    • Drink bottle (plastic only)

  • Children are placed based on age, ability, and confidence.
    View our level guide here

    We also offer private swimming lessons for personalised learning.

  • Children can start swimming lessons from 6 months of age. Our baby swimming lessons focus on water confidence, familiarisation, safety, and early skill development.

  • Policies are available in the Customer Portal once logged in, under the More menu option.

    You can view our Student Policies here.

    Or please see links in the footer below.

  • Yes. A parent or guardian is required for the following levels:

    • Little Splashers

    • Little Explorers

    • Little Paddlers

    These parent-and-child classes help build comfort, confidence, and early swimming skills.

  • Please refer to our fee schedule here

    • Initial payment is made via the Customer Portal

    • Ongoing fees are direct debited monthly in advance

  • Create an account via the Customer Portal here

  • Please refer to our full timetable here

  • Yes. We offer a paid trial. After attending, families may be offered an ongoing enrolment.

    • Submit an absence via the Customer Portal in advance (minimum 6 hours' notice)

    • A makeup token will be issued after the class has passed

    • Tokens are redeemable via the Customer Portal and are valid for 6 months

    For full details, see our terms

  • At School of Little Swimmers, we focus on helping children develop independent swimming skills and strong water safety foundations.

    Flotation devices such as arm floaties can:

    • Encourage an upright body position, which is not ideal for swimming

    • Limit natural movement and skill development

    • Create reliance on flotation rather than building true confidence in the water

    Instead, we focus on:

    • Developing natural buoyancy

    • Building confidence and independence

    • Teaching correct body position and technique

    • Gradual, supported skill progression

    This approach supports stronger swimming skills and improved long-term water safety.


  • Yes. If you wish to stop lessons, please submit a "drop" via the Customer Portal. A minimum of 28 days' notice is required.

    Due to high demand, we are unable to hold positions without payment.

  • Every child progresses at their own pace. Consistent, year-round swimming lessons help build water safety, confidence, and essential life skills.

    The more time a child spends in the water, the faster they learn, the more confident they become, and the quicker they build endurance. We recommend giving your child as much exposure to swimming as possible outside of lesson time, where appropriate.

  • No. We do not charge for public holidays. These dates are considered in advance and are excluded before billing occurs.

  • No. Pool access is limited to scheduled swimming lessons and Aqua Aerobics sessions.

  • No. Photography and videography are not permitted in the pool area to protect privacy.

  • All non-toilet-trained children must wear a properly fitted Happy Nappy. These are available for purchase at reception.

    See more information on my first swimming lesson

  • Goggles are recommended from age 3+, but children can start using them earlier if comfortable.

  • Every child is unique, and we aim to support students within a mainstream group learning environment wherever possible.

    Depending on your child’s individual needs, we may recommend:

    • Private swimming lessons

    • Smaller group swimming lessons

    • Gradual transitions

    • Parent participation (where appropriate)

    • Shorter lesson durations (where appropriate)

    • Pre-lesson visits to familiarise with the environment

    • Clear and consistent routines

    Swimming lessons involve a number of safety considerations, and there are many elements involved in keeping all swimmers safe. For this reason, in some cases, a group class may not be the most suitable starting point.

    As our program is designed for a mainstream learning environment, there may be situations where we are unable to safely accommodate a child’s individual needs within our group classes.

    Our team is not specifically qualified to support all additional needs; however, we are happy to discuss your child’s requirements and help determine whether our program is the right fit.

    Our priority is always safety, positive learning experiences, and setting every child up for success.

    Please contact us to discuss your child's needs.

  • We are located at:

    274 North East Road, Klemzig

    Between Klemzig Medical Centre and Fast Twitch. Parking can be limited at times.

    Contact us

  • Each level at School of Little Swimmers has specific skills that students work towards. These skills are visible in the Customer Portal, allowing families to track progress.

    Students are assessed during scheduled evaluation weeks, which occur periodically throughout the year. Families are notified in advance when evaluations are taking place.

    Following the evaluation period, results are updated in the Customer Portal, and students may graduate to the next level when they have demonstrated the required skills.

    If further development is recommended, students will continue working on their skills with guidance from their teacher.

  • Our indoor pool is heated year-round to between 32–33°C for comfort.

  • All swim teachers at School of Little Swimmers hold, at a minimum:

    • Teacher of Swimming and Water Safety certification

    • Current CPR certification

    • Valid Working With Children Check

    Our team also participates in ongoing professional development and training to ensure we maintain high teaching and safety standards.

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